RETURN POLICY

● Our products carry a 30-day money-back guarantee for unused and unopened products in the original packaging.
● Please contact our Customer Service Department at 1.888.966.1010 between the hours of 9 a.m.- 5 p.m. EST Monday – Friday to arrange your return and issuance of an RMA (returned materials authorization) number and return instructions. You may also contact Customer Service if you are dissatisfied with your product.
● We determine your 30-day time frame by verifying the date of delivery. We ask that you ship the returned product using a traceable method of shipping. Upon receipt, we will issue either a full refund for unopened product or ship your replacement product as applicable. 
● Returns initiated outside the 30 days will not be accepted. Returns without an RMA number will not be accepted.
● Repeated return requests are subject to review. We reserve the right to deny multiple refunds to an individual who has requested returns repeatedly.
● EU customers have the right to submit a withdrawal request within 14 days of receiving their order under applicable EU consumer law.